All-New

Sprout Studio Workflows

Putting your clients’ journeys on autopilot has never been easier!

With the launch of the all-new Workflows in Sprout Studio, it’s never been easier to design a remarkable experience for your clients and put it on autopilot. Now you can deliver surprise and delight each time without all the manual work. 

Available: Now

Easier to design and create

Workflows aren’t just functional; now, they’re beautifully visualIt’s effortless to craft the perfect client journey with ease. 

Workflows aren’t just functional; now, they’re visual. It’s effortless to craft the perfect client journey with ease. 

With improved organization, easy click-and-point editing and the ability to seamlessly add steps before and after other steps, the new Workflow Builder empowers you to easily deliver exceptional experiences.

Simpler to edit and refine

Editing and refining your Workflows have never been more intuitive. With the new Workflow Builder, you can immediately see and understand the impact of your changes. 

Editing and refining your Workflows have never been more intuitive. With the new Workflow Builder, you can immediately see and understand the impact of your changes. 

Whether it’s fine-tuning steps before or after key milestones or adding steps to existing ones, now it’s easy to iterate on your Workflows and constantly improve them, ensuring your clients’ journeys are nothing short of exceptional.

Clearer to see the big picture

Getting a comprehensive understanding of your client’s journey in a Workflow has never been more straightforward

Getting a comprehensive understanding of your client’s journey in a Workflow has never been more straightforward. 

The visual Workflow Builder lets you break down complex processes into manageable chunks and milestones, making it easier to grasp the big picture. Whether you’re scanning through the sequence or flipping between milestones, this clarity gives you the confidence that every detail is just as you envision it.

Creating a workflow is as easy as 1-2-3

If you’ve felt overwhelmed by the idea of creating a workflow – in Sprout or any CRM – now it’s easier than ever. The all-new Sprout Workflow tool takes the guesswork out of designing seamless client journeys. Say goodbye to the overwhelm and hello to the possibilities.

Step 1

Add a milestone to the journey

A milestone is a pivotal point in your client’s journey, such as a booking date or a significant event, serving as a reference for initiating and organizing automated sequences of actions.

Step 2

Add time slots to that milestone

A time slots is a point in time relative to a milestone, allowing you to create a structured timeline within your workflow, ensuring actions occur at precisely the right moments.

Step 3

Add an action to that time slot

An action is something you want to happen, such as sending an email, creating a task, or scheduling an event, all designed to enhance the client experience.

Bonus Step

Add a follow-up action

Optionally add an additional subsequent action that you want to happen once the previous action is complete.

Workflows got more powerful!

Send your clients a scheduler

Use Sprout’s powerful Scheduler tool in a workflow to eliminate the back-and-forth and let your client schedule time on your calendar. 

Automatically schedule your date, such as ...
Automatically schedule your date, such as ...

… and much more!

Automatically send a Booking Proposal

Now, your Workflows can automatically send your clients a Booking Proposal at the perfect time. Create a Booking Proposal Template and reuse it to beautifully guide your clients through booking you step-by-step. 

Send your clients a contract

Send your clients a Contract exactly when you want. Use Workflows and Contract Templates to automate the whole process, going hands-off while still remaining high-touch. 

Design your clients' journey - your way

Now you have the flexibility to build your Workflows with tasks that run in parallel or in sequence. You can even mix them! 

This newfound versatility empowers you to fine-tune your clients’ journey and deliver an experience to your clients exactly how you’d like. 

Double-check things before they go out

With the all-new “require approval before sending” option for actions, you can review, edit and approve things before they’re sent. 

Great for approving things before ...

This added layer of control builds confidence and ensures that every interaction is precise and perfectly tailored, eliminating the worry of unintended things going out to your clients. 

Personalize your clients' journey with conditions

Now you can add conditions to your Workflows that must be “true” before specific actions are triggered. This means you can build optional steps that are contextually relevant to each client’s unique situation into your Workflow. 

Add conditional actions such as …
#1 SIGNUP
#2 CONFIRMATION

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