Have you ever been frustrated with a software?
We've all had bad experiences with software that isn't user friendly.
You probably can relate to the frustration of opening up a new software and not knowing where to start, what to do or where to go. Heck … do you remember your first time opening up Photoshop? It was probably pretty overwhelming, right?
What most software apps do is drop you on the homepage and expect you to figure it out yourself. At best they give you a FAQ section to answer some popular questions and maybe some screenshots explaining the software to you.
But they don't guide you through their software. They don't make it easy. They don't hold your hand and help you get started.
Well, we want your experience with Sprout Studio to be the exact opposite.
User onboarding is defined as the process of increasing the likelihood that your users become successful when adopting your product. So in plain english, user onboarding means:
- Not complicating things
- Making it easy
- Transitioning seamlessly
- Actually caring about the user experience
Hm … Helping you become successful with Sprout Studio? Actually caring about our users? That sounds like it's right up our alley!
Well first, we have a dedicated full-time user experience (UX) specialist, Chris. His sole responsibility is to ensure consistency in design, familiarity throughout every page of Sprout Studio and to mimic human nature and what “makes sense” into elements of Sprout Studio.
In short, Chris's job is to make your experience with Sprout Studio easier, simpler and more intuitive.
Having a great software isn't enough for us …
The fact that Sprout Studio is beautiful, clean, simple and intuitive means that we're starting out miles ahead of anyone else in our space. But even that wasn't enough for us.
We've also created a set of tools and resources to help you transition into Sprout Studio seamlessly.
Startup Wizard will be what you see when you open up Sprout Studio for the first time. It will guide you through the process of getting set-up, inputing all your personal information, and getting going with your pricing, your packages, your templates, importing your shoots, and so on.
Here's a quick sneak-peek of Startup Wizard:
Startup Wizard is like our “welcoming committee”, and we believe it'll be much more helpful and useful than dropping you on a blank page and saying “go figure it out on your own”. We want to help you be successful with Sprout Studio, and so we created Startup Wizard to do just that.
This is just another way we're re-thinking the status quo and pushing the boundaries. Startup Wizard is the first of it's kind in our industry. And believe me, we know … because we've researched it!