392: Bryan & Rob – How to Deal With an Upset Client

Episode #392 features a discussion with Bryan & Rob about how to deal with an upset client when expectations didn’t match up with reality.
355: Bryan – How To Avoid The Mistakes You May Not Know You’re Making

In Episode #355 of the podcast, Bryan reveals how to avoid the mistakes you may not know you’re making
350: Brian Lucrezia – The Introverts Guide to Building Relationships

Episode #350 of the podcast features an interview with Brian Lucrezia. Discussion topics include: How introverts can build lasting relationships with their clients
How Photographers Can Guarantee Customer Loyalty in Their Photography Business

We all want happy clients. As photographers and entrepreneurs, it makes our work so much more enjoyable to have satisfied clients, but is satisfaction enough? The #1 authority on sales and best-selling author, Jeffrey Gitomer has a book called “Customer Satisfaction is Worthless. Customer Loyalty is Priceless” and he’s been quoted as simplifying the concept […]