393: Bryan & Rob – How to Deal with an Upset Client Part II
Episode #393 of the podcast features a continuation of the discussion we started in Episode 392 about how to recover from a bad client experience.
391: Shaunae Teske – Building a Great Client Experience
Episode #391 of the podcast features an interview with Shaunae Teske. Discussion topics include: How to build a great customer experience
Why Educating Clients on the First Call is Critical for Your Business
Bryan’s article on “Selling for Photographers – Creating Value First” was a great discussion all about the importance of creating value up-front. In this article, I’d like to talk specifically more about educating your clients from the first phone call. Many photographers don’t enjoy selling to their clients partly due to the fact that they […]
