Updated: May 25, 2018
- Understanding the Role of Each Party
- Sprout is only responsible for providing the Website and for providing certain types of assistance (see Section 4). We provide services in our own personal or corporate capacities, and not as employees, agents, or representatives of a User. Sprout will be responsible to support Users on specific issues as set out in Section 4 (Sprout Support).
- Sprout has no role and assumes no liability with respect to any User act or omission and any issue which arises between Photographer and Client.
- Photographers utilize the Website to manage Client engagements, share Content, communicate with clients, and perform other administrative functions, and Clients can obtain access to Content, communicate with Photographers, and perform other functions with respect to such Content.
- If you are using the Website on behalf of an organization, you agree to the Terms on behalf of that organization, and represent you have authority to bind that organization to the terms contained herein.
- As a Client, you acknowledge that Photographers may utilize various Website tools and templates to provide you value and make it easy for you to see, order, share or communicate regarding Content. Users acknowledge that (i) the Website has certain rules and limitations which govern its use (see FAQ for some important info).
- Sprout (i) does notmake any warranty, guarantee or representation as to the ability, competence, quality or qualification of a Photographer or a Client and we do not review, endorse, or otherwise censor or manipulate any information filled in by Photographers and (ii) isnot affiliated with or in any way manage Photographers or Clients. Any complaint or grievance between Users should be directed to the applicable party, not Sprout.
- Even though we are not a party to transactions between Users and assume no liability for legal or regulatory compliance pertaining to services Users obtain or provide through theWebsite, there may be circumstances where we are nevertheless legally obligated (as we may determine in our sole discretion) to provide information relating to a User or Content in order to comply with requests from governmental bodies in relation to investigations, litigation or administrative proceedings, and we may choose to comply with such obligations in our sole discretion.
- Photographers acknowledge that they are independent contractors under the Terms and have no other relationship with Sprout, including a partnership, joint venture, employer/employee, agency, franchise or other special relationship.
- Your Account
- Registration and Account Set-up. In order to utilize Services offered on the Website, you must register and create an account.
- Credentials Management and Incidents. You will: (1) keep your Credentials strictly confidential and secure; (2) only share your Credentials with those who are authorized to represent you and execute a Transaction on your behalf, but please ensure such person abides by the Terms; and (3) inform us immediately if the confidentiality of any part of your Credentials has been compromised (e.g. you or someone you authorizedhas shared your Credentials with a third party or you believe there’s a credible chance of the security of your account being compromise).
- Suspicious Activity. If we suspect any unauthorized access to your Account or that there is suspicious activity in relation to your Account, we retain the right, but do not have the obligation, to suspend your Account and take any other related action as we deem reasonable, and you agree to assist in executing such actions, which may involve your resetting of passwords or taking other measures as may be required.
- Cancellation by User. As a User, you may decide at any time to cancel your account.Please review the FAQ to understand the full impact on your and other affiliated persons’ ability to access Photographer Content and other Services provided on the Website. If you are a Client, please contact your Photographer if you are unable to access your photos.
- Cancellation by Sprout.We reserve the right to suspend, and if deemed appropriate, cancel your Subscription.
- Effect of Cancellation. No refunds will be provided for amounts paid in advance of a billing cycle if the Account cancellation occurs within such billing cycle. All amounts payable by a Client and a Photographer will survive the termination of this Agreement and will be payable by Client to Photographer. At the end of the billing cycle, the photographer and the photographer’s client will lose access to their content.
- Fees and Payment
- Fees Payable by Clients.If you are a Client, you do not have to pay a fee for use of the Website. You will only be subject to fees as agreed upon with the Photographer for Photographer Content. Such fees is entirely at the Photographer’s discretion. All payments made in relation to Photographer Content on the Website by a Client are processed by a third-party payment service provider subject to terms and conditions which are not our own. You may cancel such fees pursuant to the Photographer’s cancellation policy.
- Fees Payable by Photographers. Photographers will pay Sprout the fees corresponding to the subscription plan (“Plan”) selected from the Website. All fees are exclusive of applicable federal, provincial, local, or other taxes.
- Refunds. If we terminate, suspend, or remove your account within a billing cycle in connection with your violation of the Terms, we are not obligated to refund you any fees already paid by you.
- Fee Changes. We may in the future implement a new fee, or modify an existing subscription fee, for certain current or future features of our Website. If we revise our fees, we will notify you by posting the revisions on the Website or sending you an email. You agree to pay those fees and any associated taxes for your continued use of the applicable service.
- Currency. With the exception of Canadian Users, for whom all fees and all transactions are in Canadian dollars, all fees and transactions will be in US dollars. Currency conversions may be required upon payment by you for a Plan.Third-party payment processors (e.g. Stripe) will execute such conversions, provided Canadian Plan purchasers will be billed in Canadian dollars while Plan purchasers in the US or other countries outside of Canada will be billed in US dollars.
- Third Party Payment Processors. Users acknowledge that all Transactions involving payments must comply with the terms and conditions of the third party payment service provider. We do not provide those payment services, are not a party to any license or agreement you may have with the applicable third party payment provider, and will not be liable or responsible for your use of those third-party payment services.
- Assistance from Sprout
- Sprout customer support is available by email for all Users who subscribe to any Plan or are a Photographer Client.
- Additional assistance is available as set out in respective Plans on the Website.
USERS AGREE THAT THEY DO NOT EXPECT SPROUT OR ANY OF ITS AFFILIATES OR ANY SUCH ENTITY’S AGENTS, OFFICERS AND DIRECTORS TO PROVIDE INSURANCE IN REGARDS TO THE WEBSITE AND EACH PARTY ACKNOWLEDGES THAT IT DOES NOT RELY ON THE INSURANCE OF ANY OTHER PARTY.
- Handling of Your Information
- You agree that all information or data on the Website or processed through the Website may be, without further required consent by you, may be handled by a third-party for either: (1) the third party’s own legitimate business purposes; (2) purposes which serve our business purposes, including transaction processing and data monitoring or storage; or (3) for regulatory or other reasons which are imposed on us, in Canada, United States of America, or in any other jurisdiction we provide services.
- Your information may be subject to third party data management and privacy policies in the event such third parties are utilized by us or by you(e.g. for purposes of payment of fees).
- Representations, Warranties and Covenants
- You acknowledge and agree that as a User: (1) you are 18 years old or older; (2) you have the authority to bind yourself, or such other party which you may be representing, to the Terms; (3) your use of the Website will be solely for purposes that are permitted by the Terms; (4) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party; and (5) your use of the Website, as applicable, will comply with all Laws and with all applicable Sprout policies.
- If you are using the Website on behalf of an organization, you agree to the Terms on behalf of that organization, and represent you have authority to bind that organization to the terms contained herein.
- User Conduct Restrictions.You covenant that you will not:
- as a Photographer:
- publish content that violates any party’s intellectual property rights or Laws in any form whatsoever;
- allow other photographers to use your Account to obtain Services or provide value to their clients; or
- rent, lease, distribute, license, sublicense, sell, resell, assign, transfer, timeshare, offer in a service bureau, or otherwise make Website available to any third party, other than to an authorized User representative;
- as a Client:
- engage in a direct or indirect act to modify, translate or copy any Content prior to your payment of applicable fees to Photographer;
- register for more than one Account or register for an Account on someone else’s behalf; or
- misrepresent your identity (e.g. represent to anyone on the Website that you are someone else or you are affiliated with someone that you are not);
- as a User:
- share your Account log-in details with any person other than those expressly authorized by you;
- contact any User for a purpose other than what this Website is meant for;
- with respect to a Transaction, make use of the Website or the tools and services on the Website to do anything other than to carry out activities which are normally related to activities conducted on the Website;
- reverse engineer, de-compile, disassemble or otherwise attempt to discover the source code or underlying ideas or algorithms in the Website;
- damage, disable, overburden or impair our servers or network, or interfere with any other party’s use and enjoyment of the Website;
- copy, or make derivative work from, any part of the Website in any medium, including use of a frame or border environment around the Website, or other framing technique to enclose any portion or aspect of the website, using any device including using spiders, data mining, robots,or similar data gathering means;
- access the Website in order to build a commercially available product or service which competes with the Website;
- copy any features, functions, integrations, interfaces or graphics which are part of the Website;
- violate any Laws;
- make statements on any part of the Website on any topic, particularly regarding other Users, Content and the Website, which could reasonably be considered false or misleading;
- wilfully tamper with the security of the Website, including attempting to probe, scan or test the vulnerability of the Website or to breach the security or authentication measures;
- share any sensitive datawith us which, in the normal course of events, would demand special Handling and introduce a security burden on Sprout that is not agreed upon by us in writing in advance of receipt of such data;
- transmit any information, through the Website or to Users in any other manner, which may: (1) be unlawful, threatening, abusive, libelous, defamatory,;; (2) refute or is contrary to what is set out anywhere in the Website; 3) is considered “spam” (including machine or randomly-generated, constitutes unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation or any form of lottery or gambling); (4) contains or installs any viruses, worms, malware, Trojan horses or other content that is designed or intended to disrupt, damage or limit the function of any software, hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; and (5) violates the privacy of any third party;and
- attempt to gain unauthorized access to the Website or our computer systems or networks through hacking, password mining or any other means.
- We reserve the right to investigate and prosecute, to the fullest extent of the law, any violation of the above. Our actions against you, upon suspicion or confirmation of a violation of the above, may also include suspension or termination of your Account, removal or suspension of your Content; and issuance of a warning to Users about any relevant information about you to the extent permissible under applicable law.
- How to Deal with Misconduct
If you notice anyone who is behaving inappropriately, including dangerously or in violation of Law, you should not hesitate to report the person to the appropriate authorities (e.g.the police) and then us; provided however that any such contact with us will not: (1) make us liable to you in any way; or (2) oblige us to take any action beyond what is our legal obligation.
- Disclaimer Regarding Our Actions
In some circumstances, we may become aware of potentially illegal or fraudulent activity in relation to a User. Any actions we take with respect of this knowledge, including any messages (e.g. warning) we might provide on the Website or through any communication directly to Users, is strictly on an “as is” basis. We do not make: (1) any representations or warranties regarding the reliability or accuracy of any such messages; (2) any assurance that we can be relied upon to ensure that such messages will reach all those Users who would benefit from receiving the messages and that even if such messages are received, the Users will be able to avoid the harm or other adverse impact that we may have been warning about in the message.
- License Regarding Comments
In certain circumstances, Users may opt to provide Comments on the Website. Comments can include any details or remarks about a Photographer or Content on the Website. In addition to the presence of the Comment on the Website, Users making such Comments grant us a worldwide, royalty-free, perpetual, irrevocable and exclusive right to publish any such Comment, in any manner and at any time, solely at our discretion. Regardless of any modification, Users will indemnify Sprout with respect to any losses, claims or action which arise in connection with such Comments.
- Aggregated Information.
Sprout owns all Aggregated Information which is anonymized on request. Nothing herein will be construed as prohibiting us from using the Aggregated Information for any purpose seen fit by us including publication of, and creation of derivative works from the Aggregated Information, provided that such usage will not reveal to a third party the identity of a User.
- Monitoring of User Activity and Privacy
- Right to Terminate Accounts
We reserve the right, but not the obligation to, determine, solely at our discretion, whether any User violates the Terms and at our choosing, suspend, terminate or deny access to a User Account, with or without prior notice.
- Intellectual Property Rights
- We retain ownership of all intellectual property rights of any kind related to the Website, including applicable copyrights, patents, trademarks and other proprietary rights. The Terms do not transfer any intellectual property between parties.We reserve all rights that are not expressly granted under the Terms.
- Subject to subsection (c) below, Photographer will retain ownership of and associated intellectual property rights, title and interest, including copyright, in and to its Content unless otherwise agreed upon with a Client..
- As a Photographer, you may display various content and marks in your Photographer Content. As a Photographer, you agree that we will, upon your publishing of your marks on the Website, receive a royalty-free, perpetual, non-exclusive license to use, in any media and for any legitimate business purpose in relation to Sprout, any such mark.
- All content and information on the Website are protected by copyright as a collective work and/or compilation under applicable Laws. These marks may not be copied, downloaded, reproduced, used, modified or distributed in any way without our prior written permission by the applicable party.
- Permission for Communication
We use email and other electronic means to stay in touch with Users. You agree that when you provide us your e-mail address or personally identifying information (e.g. name, address) during or prior to access of the Website or use of any other service or tool provided through or on the Website, you: (1) consent to receive communications from us, our Affiliates, and applicable Users in electronic formats, including via the email address you have submitted, SMS messages to your telephone, or other agreed upon contact methods; (2) can opt-out from receiving communication from any such party at any time by completing the formalities on the Website, but we do not take on any liability for any communication of another party to you, particularly if you have provided your contact information to them independently rather than using the communication functions of the Website; and (3) agree that the Terms, agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications would satisfy if they were in writing and physically presented to you.
- Term and Termination
- The Terms, and any payment obligations, will deemed to be applicable to you upon your use of the Website and will terminate only upon an actual deletion or deactivation of your Account through the means provided on the Website. Abandonment or non-use of the Account will not lead to an automatic termination of your Account.
- While Users may discontinue their use of the Website at any time without incurring a penalty, a Client may not be entitled to a refund of fees paid in relation to any Content unless otherwise agreed upon by the applicable Photographer.
- With respect to all Users, Sprout may terminate your access to all or any part of the Website at any time, with our without cause and with or without notice, effective immediately and for any reason deemed appropriate in our sole discretion.
- With respect to a Photographer, upon such termination, we may either (i) send a written notice to such Photographer requesting the removal of all of the Photographer Content or service offerings on the Website, or (ii) remove such Content or deactivate the Photographer’s account, solely at our discretion.
- Except for the provisions set out in Section 32 (Surviving Provisions) the Terms will no longer be applicable to you if your Account is cancelled or terminated.
- Upon termination of your Account, (1) all rights, licenses, consents and authorizations granted pursuant to the Terms will immediately terminate and any Content which is provided by a Photographer under the Terms will be no longer accessible by a Client or by the Photographer (2) we may disable all User access to services on the Website; and (3) we will permanently erase all User Data, provided that, for clarity, such obligation does not apply to any Aggregate Data.
- Notwithstanding anything to the contrary in the Terms, with respect to information and materials then in our possession or control:
- we may retain User Data in our backups, archives and disaster recovery systems until such User Data is deleted in the ordinary course; and
- all information and materials described in subsection f(i) will remain subject to all confidentiality, security and other applicable requirements of the Terms.
- Disclaimer of Warranties.
IN ADDITION TO ANY OTHER DISCLAIMERS SET OUT IN THE TERMS, THE SERVICES PROVIDED, INCLUDING ALL CONTENT ON, FUNCTION OF, AND TRANSACTIONS CONDUCTED OVER, THE APPLICATION ARE “AS IS” WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND MADE BY US.TO THE FULLEST EXTENT OF THE LAW, WE DO NOT REPRESENT THAT ANY INFORMATION EXCHANGED BETWEEN A PARTY UNDER THE TERMS IS SECURE, EVEN IF WE BECOME AWARE OF ANY, OR ARE TOLD ABOUT, A POTENTIAL BREACH. FURTHER, WE EXPRESSLY DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, RELIABILITY OR ACCURACY.WE DO NOT WARRANT THAT THE WEBSITE OR THE FUNCTIONS THEREIN WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THE WEBSITE OR ANY ITEM CONNECTED WITH THE SERVER IS FREE OF VIRUSES OR ANY HARMFUL COMPONENTS.ANY TRANSMISSION TO AND FROM THIS WEBSITE, COMMUNICATION BETWEEN THE PARTIES OR ANY COMMENTS MADE BY YOU, ARE NOT CONFIDENTIAL.YOU AGREE THAT YOUR USE OF THIS WEBSITE CREATES NO OBLIGATION UPON US AND THERE IS NO RELATIONSHIP (WHETHER CONTRACTUAL, FIDUCIARY OR OTHERWISE) CREATED BETWEEN YOU AND US OTHER THAN PURSUANT TO THE TERMS.
- Limitation of Liability
We will not be liable for any damages or losses arising from your use of the Website or arising under the Terms. To the maximum extent permitted by applicable law, in no event will Sprout be liable to you for any loss of profits, interruption to business, harm to reputation, misuse of data, or for any incidental, direct, indirect, special, consequential or exemplary damages, however arising and whether or not Sprout has been informed of the possibility of such damage, even if a remedy set forth in the Terms is found to have failed of its essential purpose.
We will also have no liability for any failure or delay, including the failure of any integrated or ancillary third-party service used in conjunction with the Website or for any failure of a third party to keep safe any transactional information or other personal information of a User.
- Release and Indemnification
- Users agree to indemnify and hold harmless Sprout, its officers, directors, employees, agents, successors and permitted assigns from and against any and all claims and expenses, including legal fees and disbursements, arising out of any use of the Website (including content posted by you or use of a social media website or app in connection with Content on the Website) by you, including a User’s violations of any of the provisions in the Terms or any other terms as agreed upon between Users; improper Handling of User Data;allegation of facts that, if true, would constitute User’s breach of any of its representations, warranties, covenants or obligations under the Terms; or negligence or willful misconduct by User or any third party on behalf of User in connection with the Terms.
- In the event of any dispute between you and any other User in connection with the Website, you agree to grant Sprout and its officers, employees, directors, and agents and related entities a release from all claims, causes of action, demands and damages (actual and consequential) of every kind and nature whatsoever, known and unknown, arising out of or in any way connected with such dispute now or at any time in the future.
- In the event you are a California resident, you waive California Civil Code Section 1542, which says: “a general release does not extend to claims which the creditor does not know or suspect to exist in his favour at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.”
- We may, at our sole discretion and expense, choose to assume the exclusive defence and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without our written consent.
- Modification of Terms
- Sprout reserves the right, at our sole discretion, to amend the Terms at any time and will update the Terms in the event of any such amendments.
- If the Terms are modified in a way we consider significant, we will post the amended Terms on the Website. Although we will take reasonable steps to notify you of such significant changes made, you are expected to check the Terms periodically for any amendments.Your continued use of the Website following such notification shall constitute your affirmative acknowledgement of the Terms, the modification and agreement to abide and be bound by the Terms, as amended. If at any time you choose not to accept the Terms, including following receipt of notification of any modifications made hereto, then please do not use the Website and as applicable, terminate your Account.
- Governing Law
The Terms and any access to or use of the Website shall be governed by, and construed in accordance with the internal laws of the Province of Ontario and the federal laws of Canada, without giving effect to any choice or conflict of law provision or rule (whether of the Province of Ontario or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the province of Ontario.
If any claim, dispute or controversy occurring amongst Users or between a User and us, in relation to the Terms or services provided pursuant to the Terms, cannot be resolved within a commercially reasonable timeframe, the dispute may be referred to arbitration pursuant to the International Commercial Arbitration Act (R.S.O. 1990, c. I-9) (Ontario). There shall be one arbitrator selected in accordance with the Rules. The parties to the dispute shall equally share the fees of the arbitrator and the facility fees and such parties shall each bear their own legal costs and expenses of the arbitration; provided, that the arbitrator shall have the authority to award such fees, costs and expenses in the decision of the arbitrator. The arbitration shall be conducted in English. Notwithstanding the foregoing, each disputing party shall have the right to seek injunctive or other equitable relief that may be related to the breach of confidentiality obligations or violation of the intellectual property rights set forth in the Terms.
- Waiver of Class Proceedings
Users hereby waive any right they may have to commence or participate in any class action lawsuit against Sprout related to any claim, dispute or controversy and, where applicable, Users hereby agree to opt out of any class proceeding against Sprout otherwise commenced.
If any portion or provision of the Terms shall to any extent be declared illegal or unenforceable by a court of competent jurisdiction, then the remainder of the Terms, or the application of such portion of provision in circumstances other than those as to which it is so declared illegal or unenforceable, shall not be affected thereby, and each portion and provision of the Terms shall be valid and enforceable to the fullest extent permitted by law.
- No Assignment
- Users may not assign or delegate any rights or obligations under the Terms without our prior written consent and any unauthorized assignment and delegation by you is void.
- Headings and Summaries
The headings, captions and summaries in the Terms are for convenience only and in no way define or describe the scope or content of any provision of the Terms.
Except as otherwise stated in the Terms or as expressly required by law, any notice to us shall be given in writing by certified postal mail to 411 East Main Street, Suite 201, Welland, ON, L3B 3X3 or by email to email@example.com. Any notice to you shall be given to the most current email address in your Account.
- Other Rules of Interpretation
Any reference to gender includes all genders; words importing the singular number only shall include the plural and vice versa; the word “or” is not exclusive; and the words “including”, “includes” and “include” mean “including without limitation”.
- No Waiver of Covenants
Failure by any party to insist upon the strict performance of any of the covenants, agreements, terms, provisions or conditions contained in the Terms or to exercise any election shall not be construed as a waiver or relinquishment of such covenant, agreement, term, provision or condition but the same shall continue and remain in full force. No waiver shall be deemed to have been made unless expressed in writing.
If any provision of this Agreement is found to be invalid by a court of competent jurisdiction, the other provisions of the Terms will remain in full force and effect.
Please report any violations of the Terms by a User or a third party by sending an email to firstname.lastname@example.org.
- Surviving Provisions
- Entire Agreement
“Aggregated Information” or “Aggregate Data” means all information derived from User’s engagement with the Website, including, usage information, data and other content and which is sufficiently different from User Data such that User Data cannot be reverse engineered or otherwise identified from the inspection, analysis or further Handling of such derived information, data or content.
“Certified” means being officially recognized as possessing certain qualifications, criteria or meeting certain standards.
“Client Information” means personal information of the Client, including information which is capable of identifying the Client.
“Comments” means written statements, submitted by Users on the Website, which sets out facts or opinions.
“Content” means any content featured or displayed throughout the Website, including but not limited to text, documents, information, data, articles, opinions, images, photographs, graphics, software, applications, video recordings, audio recordings, sounds, designs, features, comments or ratings and other materials that are available on the Website.
“Handle” means to process, record, transfer, access, receive, use, disclose, retain, dispose of, destroy, manage, collect, store, or otherwise handle and any variation of “Handle”, such as “Handling”, has the same meaning depending on the context.
“Law” means any statute, ordinance, regulation, rule, code, constitution, treaty, common law, governmental order or other requirement or rule of law of any governmental authority.
“Photographer” means a person who utilizes the Website to allow Clients to receive such person’s Content.
“Subscription” means a non-exclusive, non-sublicensable, limited, and revocable right to access the Website.
“Transaction” means any trade, sale, or an exchange or interaction between persons on the Website, including the exchange of monies in respect of Content or goods and or services as available on the Website.
“Use” means to utilize the Website subject to the Terms.
“User” means a Photographer or a Client, and any persons which utilize the Website using Photographer or Client Account credentials, as the case may be.
"User Data" means any data, information (including any information about an identifiable individual or an individual whose identity may be inferred or determined from the information) or other materials of any nature recorded in any form whatsoever disclosed or provided to Sprout by the User at any time which is confidential in nature.
“you” and “your” means either a Photographer or a Customer or both such persons as the context so requires, including a company or other legal entity on behalf of which a person may be acting as an Photographer or Client.
Last Updated May 25, 2018.
PART A – COLLECTION OF PERSONAL INFORMATION
1. Information You Provide
We collect the personal information that you provide to us, which may include, but is not limited to:
- basic personal information, including your name and contact information;
- information about third parties with whom you are sharing content using our Services;
- information collected in a dispute resolution if applicable; and
- any feedback you provide regarding our products and services.
Collection of this personal information is necessary for us in order to execute upon your preferences.
2. Information We Collect Automatically
PART B – USE OF YOUR INFORMATION
1. What We Do with Your Information
Information you provide to us is stored on our servers in Canada. To accomplish any of the purposes listed below, we may combine personal information, Automatic Information, and non-personal information collected through your use of our Services. This information may be used in a variety of ways including, but not limited to:
to connect you to members of our team;
- to enforce our Terms;
- to prevent, detect and investigate potentially prohibited or illegal activities, fraud and security breaches;
- to collect data on our Services;
- to improve our Services;
- personalize your experience while using our Services; and
- to provide you with any additional information you may request.
Except as set forth above an, your personal information will not be provided to any other users of our Services.
All of our third-party partners (e.g., Stripe, for payment processing) are required to be in compliance with data protection requirements, as applicable in the EU.
With your consent and/or as permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone or text messages. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that our marketing practices are in compliance with applicable laws.
All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”).
2. Automatic Information
We also reserve the right to use personal information and Automatic Information as set forth in our Terms, if applicable.
3. If Our Business Changes Hands
4. Your Data Related Rights
Under the GDPR, you have certain rights in relation to your data, which include the right to:
Request a copy of the data that we have about you.
- Request that we provide you with an electronic copy of the personal data that you have provided us with (data portability).
- Request that we correct the data that we have about you.
- Request that we restrict our use of your data.
- Request to erase your data.
- Notify us that you object to particular ways in which we are using your personal data.
- File a complaint with the governmental authority in your country which is mandated with regulating data privacy matters.
5. Legal Basis for Our Use of Your Data [NTD: is this similar to Part B (1)]
- The processing of your data is necessary for us to provide you with our Services in accordance with the contractual relationship between you and us;
- The processing of your data is required for us to comply with our legal obligations, including maintaining records which we may legally be required to keep;
- The processing of your data is required in connection with our legitimate interests, or those of a third party recipient of your personal data;
- The processing of your data is done according to an express consent that you gave us.
PART C – DISCLOSURE OF YOUR INFORMATION1. To Help with Business Operations
We may disclose your information to our representatives, affiliates, suppliers or other third parties with which we do business (our “Business Partners”) when it is deemed necessary for our business operations. For example, from time to time, we may engage companies or individuals for certain services on our behalf including, without limitation, conducting audits, performing legal services, processing credit card payments, collecting feedback, and providing customer service. Our Business Partners and any other third-party service providers will only have incidental access to personal information to the extent required to perform their services. They are prohibited from the use of your personal information for any purpose other than assisting with our business operations.
2. Safety and Security
We may disclose your information as necessary to protect the safety or security of users of our Services, to detect and prevent fraud or abusive behaviour, or when otherwise required or permitted by law.
3. Legal Requirement
We may disclose your information, if required, to supervisory authorities, tax authorities, police and other regulatory authorities as required by law or in response to a subpoena, court order, or other legally valid inquiry or order;
- to either prevent/minimize a criminal offence or to protect a person’s rights and personal and or financial health; and
- an intellectual property rights owners or such party’s representative if a room ad may be considered, in good faith by such owner, to violate owner’s rights; provided however the owner will be required to enter into an agreement to limit the use of the personal information provided only for purposes of the possible violation of an intellectual property right.
You may withdraw your consent for the collection, use, storage or disclosure of your personal information at any time by contacting us at the coordinates provided below. Your withdrawal of consent is not retroactive, since we may already have used your information for the purposes described here; it will be applied on a go-forward basis.
PART D – PROTECTING, RETAINING AND STORING YOUR PERSONAL INFORMATION
1. Protection. We have put in place appropriate and industry-accepted technical and security measures in order to prevent your data from being lost or used without proper authorization. That said, we cannot guarantee that information provided to us through our Services will remain private, or that the information you transmit to us over the Internet will not be intercepted.
3. Identification. To help prevent unauthorized access to your personal information you are responsible for keeping the username and password (collectively, “ID”) that you receive upon registration with our Services private and confidential. You are solely responsible for preventing the unauthorized use of your ID.If you suspect that your information has been compromised or that your account has been accessed without your consent, please contact us immediately at [ ].
4. Retention: We may store your personal information for no longer than 3 years from the date of collecting such personal information, or until the agreement which governs your use of the Services is terminated, whichever period may be longer. We will use commercially reasonable efforts to delete your personal information and any other information you may have provided to us in a reasonable time frame.
For security purposes we will continue to store your email address and IP address after the lapse of 3 years. Your email address, as saved on our servers, will be encrypted, and your IP address will be saved in an anonymized form. Marinating your email address and IP address is required, among other things, in order for us to be able to comply with some of the requirements under GDPR, relating to your rights to access, restriction of processing, erasure, correction, objection or portability of your data.
PART E – ELECTRONIC COMMUNICATIONS
Should you submit an inquiry through our Services, or otherwise communicate with us electronically, you consent to us responding to such inquiries electronically. We cannot guarantee that information that we send to or receive from you over the Internet will not be intercepted.
PART F – ACCESSING AND MODIFYING YOUR PERSONAL AND ACCOUNT INFORMATION
We aim to give you effective controls on our use of your data including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails.
You are under no obligation to provide us with any information. However, we do require certain information in order to be able to provide you with our Services.
Removal of data or withdrawal of consent will limit our ability to provide our Services to you. You request may be subject to a processing fee as allowed under law.
PART H – HOW TO CONTACT US
You can also send a letter to Sprout Studios Inc.,110 James St., Suite 303, St. Catharines, Ontario, Canada, L2R 7E8
In addition, you can contact our EU representative, Robert Nowell at email@example.com
In addition, you can contact our Data Protection Officer, Robert Nowell, at firstname.lastname@example.org
Any questions you can contact email@example.com
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